I am having difficulty installing the SDA software on my Dell laptop, is this an issue you have experience with?



Please try the following solution:

  1. Uninstall the Dell WiFI Bluetooth client, do not restart the system
  2. Install drvupdate-amd64
  3. If a bluetooth driver notification appears then it has not worked
  4. Connect the SDA to your PC (the SDA should emit an audible tone).
  5. Accept the EULA
  6. The Mobile Device Centre should open and show the device as connected shown below:
  8. Click on "Connect without setting up your device" and select Mobile Device Settings/Connection Settings.
  9. Untick "Allow connections to one of the following". Shown below:

If you have any further trouble do not hesitate to contact the Analox AfterSales Team or create a new support request