Customer Support

QUESTION Can the ACG be used to test the quality of breathing air used to protect personnel from hazards posed by a hazardous substance covered by the C...

QUESTION Can I use the ACG to measure Heliox or Trimix gas mixes? ANSWER No, the use of helium will produce inaccurate sensor readings. This ina...

This video gives a comprehensive introduction to the ACG.

QUESTION Can I use the ACG to measure Nitrox gas mixes? ANSWER Yes, the sensors are ranged to allow measurement of Nitrox mixes up to 50% O2. It shoul...

QUESTION How often would you suggest I take an oil mist sample at the ACG’s sample support port? ANSWER The frequency of routine sample testi...

The ACG+ product page on the Analox Sensor Technology Website has all relevant product literature available for download. Take a look at the ACG+ oil mist ...

In applications where three monthly tests are carried out, failed tests indicate that any compressed air produced since the last known good test is in que...

QUESTION Can I use the sample support port for any type of colour metric tube ANSWER Yes, this feature adds flexibility to the user to use a var...

We've recently had a few customers reporting difficulties with using their Windows 10 systems to communicate with their ACG units. This solution aim...

The ACG PID particulate filter should be replaced annually. This procedure is detailed in the ACG+ user manual.  We also have created an instruction...