Customer Support
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
Login
or
Signup
to submit a new ticket
Check ticket status
0800 211 8160
Knowledge base
Fixed Analysers
1000 Series inc G21/22 (all variants)
7
1000: What depth can 1000 hyperbaric sensor work at?
1000: How do I replace the dials on my Analox 1000?
1000: What would happen if I apply too much gas pressure (over-pressure) to my 1000 sensor?
1000: What diameter (size of tubing should I use to connect to the Analox 1000 flow adaptor?
G22: G22 doesn't reach 100% after calibration
View all 7
A50
16
A50 (with O2): 4-20mA output
A50: 4-20mA without display?
A50: Accessory device control
A50: Alcane gas sensitivity?
A50: How often does the A50 need servicing?
View all 16
ACG+
2
FOR ALL ACG SOLUTIONS, PLEASE VISIT THE PORTABLE ANALYSER PAGE
ACG+: Power ranges
Aspida (all variants)
1
ASPIDA SOLUTIONS CAN BE FOUND IN PORTABLE PRODUCTS SECTION
Ax60+
9
Ax60+: How to silence and acknowledge latched alarms
AX60+: How do I disable the Alarm sounders?
How do I fix a loose RJ45 connector on my Ax60+?
How do I connect multiple sensors to the Ax60+ central display unit (hardwired)?
What should I do if my Ax60+ has a FLT16 on the display?
View all 9
CO Clear
1
CO Clear: Relay Operation
Fixed Sub (all variants)
4
Sub MKIIF: Display problem
Sub MKII: How to calibrate the device?
Sub Mk III F depth sensor calibration
Sub MKIIIF: Cable Identification.
Hypergas MkII
2
Hypergas MkII: Messages / indications
Hypergas MkII: Electrical questions query
O2NE+ / Safe-Ox+
20
Can I have two relays trigger from one alarm?
Can I use an older repeater with a newer O2NE+ or Safe-Ox+ unit?
How do I adjust the alarm setpoints on my O2NE+ or Safe-Ox+ device?
How do I retrofit relays to my O2NE+ or Safe-Ox+ device?
My O2NE+/Safe-Ox+ readings change with vibration
View all 20
SDA (all variants)
6
SDA: Difficulty installing SDA software on a Microsoft laptop
SDA: How do I install the SDA PC tool in Windows 10?
SDA O2: Calibration Adjustment
SDA: Setup Tool Displays Incorrectly On My Laptop
SDA: How do I reconfigure my Analox SDA device?
View all 6
COSAMS
0
Venus
1
Venus Pro: Calibration Issue
SV-Range
2
Sensor life
Calculating Output
Portable Analysers
101D2 Portable Oxygen Monitor
1
How do I conduct an air calibration of the 101D2?
ACG+
18
ACG: COSHH regulations?
ACG: Heliox / Trimix mixes?
ACG: Introductory video
ACG: Nitrox gas mixes?
ACG: Recommended oil mist sample frequency?
View all 18
Aspida (all variants)
10
Aspida: (All) My device refuses to calibrate
How do I connect an SDA flow meter panel to my ADM Aspida?
Aspida (all variants): ASPIDA software download
Sub Aspida: How do I calibrate using the Aspida Configuration Software?
Sub Aspida: How do I change the Oxygen sensor?
View all 10
ATA Pro
4
ATA: (Pro) Battery life?
ATA: (Pro) Helium displays 133 or Err?
ATA: (Pro) High temperature operation
ATA: (Pro) Sensor change and calibration
CO2 Buddy
3
Q: My CO2 Buddy is reading 9.99 and wont stop alarming.
Q: My CO2 Buddy is displaying F60. What do I do?
Q: CO2 buddy condensation issue
EIICO
1
EIICO: How do I bump test it?
O2EII Pro
8
O2EII: Crush test
O2EII: Graded warranty?
O2EII: Sensor life?
O2EII: What does code 'L' or 't' mean?
O2EII Pro: How do I replace the battery on the O2EII?
View all 8
Mini O2 Portable
1
Mini O2 Portable: Pressure
Sub MkIIP
4
Sub MKIIP: Familiarisation video
Sub MKIIP: Sensor explanation
Sub MKIIP: Servicing
SubMkIIP: Convert mBar.pp O2 to %O2
Stand Alone (OEM) Products
3000SI Series (all variants)
2
3000SI: Using the 3000SI devices at lower pressures
3000SI: What is the accuracy of 3000SI cells?
Status Scientific: MCU and LC series panels
4
How often does the MCU datalog?
How do I connect my 3000SI sensor to a Status Scientific LC control panel?
Why is the oxygen sensor (on my LC panel) reading low?
LC Panel: FGD3 Infra-Red sensor connection